ATTN: Juniper Riviera County Water District Customers

We will now be accepting credit card payments beginning with this current billing cycle. It was a long time coming, and now with this new payment method we are hoping to make paying your bill even easier. For those customers, we have partnered with a company called ub-maxpay.com

UBmax provides you with real time updates on your bill, and all payments made through this system will post automatically to your account. You can also sign up for paperless billing, in which you will receive your bill through the email address you provide upon registering with UBmax. Beginning in March, You may also sign up for auto drafting through your bank, so you never have to worry about your bill being paid on time.

There is a fee attached to the billing, unless you sign up for auto-draft. The fee for paying by credit card/debit card will be $3.00 per $100 dollars of accumulated total of billing. The fees will be automatically applied to the bill upon checkout. These fees allow us to keep your account protected from any outside breaches that may occur towards UBmax. Your account information will be encrypted in accordance to the Federal Law of PCI DDS compliance. This encryption will allow you to store information on your account, without the stress of using Card processing, that sometimes come with storing personal info.

Should you need assistance in signing up for an account, there is a tutorial available on UBmax’s billing homepage that will take you step by step through not only registration but how to pay for your billing each month. While we are on the subject of websites, our website has had a complete overhaul and now provides you with direct links to not only the bill pay system, it also shows you real time alerts using Facebook, and twitter. You can choose to visit the website at any time to see any alerts that may pertain to your address, or you can follow either page and the alerts will show up in your facebook/twitter feed as they put out.

Should you have any questions, please reach out to us either by phone, coming to the office directly, or using our new contact form, under the contact us button on our website. The URL for our new and improved site is http://www.juniperriviera.com. For any questions regarding your bill please use our email customerservice@juniperriviera.com or filling out our contact form on the website. These emails are checked daily and you will receive a response within 24 hours.

Thank You,

Juniper Riviera

 

 

Notice: The classification of water usage on this bill reads as Cubic Feet not as units. This classification is the default measurement for our new billing software. The classification will be changed back to units on our next billing cycle as it needs to be changed internally by our software’s tech support team. Even though the classification is wrong, your water was measured using our standard unit measurement system. So although it reads CF (cubic feet) you are not paying any differing price because of it. Thank you for your understanding as we are getting this new online billing program situated.

Juniper Riviera County Water District